Seminar: Funeral Practice

Location:

Museum für Sepulkralkultur, Weinbergstraße 25 -27, 34117 Kassel und
Hauptfriedhof Kassel, Tannenheckerweg 6, 34127 Kassel

Who it is for:

Cemetery employees who work in the mourning hall service and as porters; cemetery managers whose area of responsibility is counselling on the allocation of graves or accompanying relatives in the cemetery's farewell rooms.

What it's about:

Learn about the needs of mourners with Birgit A. Janetzky, an experienced theologian and coach, and find out how this knowledge can be applied in your own day-to-day work.

Detailed description:

Working in a cemetery presents its employees with particular challenges. Contact with bereaved people requires not only professional knowledge but also the ability to provide guidance and respond appropriately to customers' needs.

Topics covered in the seminar include: practical questions relating to the funeral process, the role of employees in customer contact, basic rules of conversation, understanding the grieving process, types of funerals and their impact on grief, dealing with objections and overcoming crises,

dealing with cultural and religious particularities, cooperation with funeral directors, pastors and speakers, and dealing with one's own stress. Theory and practice are combined through role-playing and practical exercises based on a simulated urn burial.

Speaker:

Birgit Aurelia Janetzky has a degree in theology and works as a funeral speaker.

Registration formalities:

Registration deadline: 10 March 2026

Minimum number of participants: 12 people

Costs:

With two nights' accommodation including breakfast, lunch and refreshments during breaks:
€575 (Working Group members: €525)

With one night's accommodation including breakfast, lunch and refreshments during breaks:
€461 (Working Group members: €411)

Without accommodation, including lunch and refreshments during breaks:
€347 (Working Group members: €297)

Registration at:
Arbeitsgemeinschaft Friedhof und Denkmal e.V. (Working Group for Cemeteries and Monuments)
Ines Niedermeyer, Secretariat
Weinbergstraße 25–27, 34117 Kassel, Germany
Email: info@sepulkralmuseum.de
Tel.: +49 (0)561 / 918 93-40

Cancellation policy:
If you are unable to attend after registering, please notify us at least seven days before the start of the conference. Otherwise, we will have to charge you the full fee. You are welcome to name a replacement participant at any time free of charge.

Data protection:
Your registration data will be used exclusively for the purpose of registration and is subject to data protection.