Dienstag, 13. Mai 2025 | 11.00 Uhr bis
Mittwoch, 14. Mai 2025 | 16.00 Uhr
Kosten
ab 297.- Euro
Anmeldung erforderlich an
info@sepulkralmuseum.de
Cemetery employees who work in the mourning hall service and as porters; cemetery managers whose area of responsibility is counselling on the allocation of graves or accompanying relatives in the cemetery's farewell rooms.
Learn about the needs of mourners with Birgit A. Janetzky, an experienced theologian and coach, and find out how this knowledge can be applied in your own day-to-day work.
The ‘cemetery’ workplace presents its employees with special challenges. In addition to professional knowledge, contact with people in mourning requires the ability to provide guidance and respond appropriately to the needs of customers.
Topics of the seminar are: Practical questions in the course of a funeral, the role of employees in customer contact, basic rules of dialogue, understanding mourning processes, types of burial and their effect on mourning, meeting objections and mastering crises,
dealing with cultural and religious peculiarities, cooperation with undertakers, pastors and speakers as well as dealing with one's own burdens. Theory and practice are combined through role play and practical exercises based on a mock urn burial.
Birgit Aurelia Janetzky is a qualified theologian and works as a funeral speaker.
April 17th 2025
Minimum number of participants: 12 people
With two overnight stays incl. breakfast, lunch, drinks during breaks:
575,- € (member of the working group: 525,- €)
With one overnight stay incl. breakfast, lunch, drinks during breaks:
461,- € (member of the working group: 411,- €)
Without overnight stay incl. lunch and drinks during breaks:
347,- € (member of the working group: 297,- €)
Arbeitsgemeinschaft Friedhof und Denkmal e.V.
Ines Niedermeyer, Secretariat
Weinbergstraße 25-27, 34117 Kassel
E-mail: info@sepulkralmuseum.de
If you are unable to attend after you have registered, please let us know at least seven days before the start of the conference. Otherwise we will have to charge you the full cancellation fee. You have the option of nominating a replacement participant at any time free of charge.
Your registration data is required solely for the purpose of registration and is subject to data protection.
Arbeitsgemeinschaft Friedhof und Denkmal e.V.
Zentralinstitut für Sepulkralkultur
Museum für Sepulkralkultur
Weinbergstraße 25–27
D-34117 Kassel | Germany
Tel. +49 (0)561 918 93-0
info@sepulkralmuseum.de