House rule

1. Scope of application

The house rules are binding for all guests upon entering the museum and its associated outdoor facilities.

2. Behavior

All guests must behave in such a way that no one is obstructed, harassed, or endangered, and that museum objects, furnishings, and the building itself are not endangered, damaged, or destroyed. Public safety and order must not be jeopardized.

1. Conversations between guests should be conducted at a moderate volume. Mobile phones and similar devices must be switched to silent mode in the exhibition rooms. Phone calls are prohibited in the exhibition rooms.
2. Smoking is strictly prohibited in the museum buildings and in the covered courtyard.
3. Guardians, especially parents, teachers, caregivers, and other responsible individuals, must supervise those entrusted to their care to prevent accidents and damage. Children under six years of age must be accompanied by an adult in the museum. Minors under 14 years of age may be refused entry without an adult if there is a risk of disruption to museum operations or endangering the safety of the minors or the exhibits.
4. Eating and drinking are prohibited in the exhibition rooms.
5. Political demonstrations of any kind are prohibited in all areas of the museum buildings and the associated outdoor facilities.
6. Animals are not permitted in the exhibition halls. An exception is made for designated assistance animals such as guide dogs. These must be kept on a leash.
7. Bulky or sharp-edged items, such as briefcases, camera cases, tripods, umbrellas, as well as backpacks and bags larger than DIN A4 (larger than 30 x 20 x 10 cm), must be left in the cloakroom or stored in lockers. In cases of doubt, the supervisory staff will decide.
8. Touching museum objects and display cases is generally prohibited, unless explicitly encouraged by clear signage or instructions from staff.
9. Stairways, passageways, escape routes and emergency exits must always be kept clear for safety reasons. This is especially important to remember when using stools.

3. Film and photo recordings

1. Filming and photography are permitted for private use only, without the use of a flash, tripod, or smartphone handles. Third-party rights must be respected, particularly privacy rights and copyrights. Furthermore, exceptions may exist, indicated by appropriate signage, where photography is prohibited. This could include individual artworks, sections of exhibitions, or special exhibitions.
2. Commercial photo and filming projects must be registered in advance with the press department using a form and require their approval.

4. security

1. The instructions of the supervisory staff must be followed, as they are there to protect the museum objects and all guests from potential dangers and hazards.
2. Guests may be asked to leave the museum by a member of staff. This is possible if guests are disruptive, harass other guests, or otherwise and significantly violate the terms of use, or repeatedly do so. In serious cases, an immediate ban from the premises may be issued. In these cases, the admission price will not be refunded.
3. Entry may be refused to persons who are visibly intoxicated or otherwise impaired.
4. Carrying chemicals, dangerous or hazardous substances and objects – including in particular weapons and drugs – is prohibited.
5. Children must not be carried on the back or on the shoulders.

5. Others

Different and additional regulations may apply on special occasions. These will be announced upon entering the museum.

Guests are liable for all expenses and damages resulting from disregard of the house rules.

We wish you a pleasant stay and inspiring encounters.